Last updated: November 2025
By accessing or using Hives.cloud services ("Services"), including Warden, Nectr, Vision, and 0xAPI5, you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, do not use our Services.
These Terms constitute a legally binding agreement between you and Hives.cloud. We may update these Terms at any time, and your continued use of the Services constitutes acceptance of the updated Terms.
Hives.cloud provides enterprise-grade IT solutions for MSMEs, including:
To use our Services, you must:
You are responsible for all activities that occur under your account. We reserve the right to suspend or terminate accounts that violate these Terms.
Our Services are offered on a subscription basis. Prices are listed in Indian Rupees (INR) and are subject to applicable taxes (18% GST). We reserve the right to modify pricing with 30 days' notice.
Refunds are provided on a case-by-case basis. Annual subscriptions may be eligible for pro-rated refunds within the first 30 days. Contact support for refund requests.
You agree not to use our Services to:
Your use of our Services is also governed by our Privacy Policy. You retain ownership of your data. By using our Services, you grant us a limited license to process your data as necessary to provide the Services.
You are responsible for ensuring you have proper consent to collect and process any personal data through our Services, including biometric data for Vision.
We strive to maintain high availability:
Service levels may vary by subscription tier. Enterprise customers may negotiate custom SLAs.
All content, features, and functionality of our Services, including but not limited to software, text, graphics, logos, and trademarks, are owned by Hives.cloud and protected by intellectual property laws.
You may not copy, modify, distribute, or create derivative works from our Services without explicit written permission.
Our Services may integrate with or contain links to third-party services. We are not responsible for the content, privacy practices, or terms of third-party services. Your use of third-party services is at your own risk.
THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.
We do not warrant that the Services will be uninterrupted, secure, or error-free.
TO THE MAXIMUM EXTENT PERMITTED BY LAW, HIVES.CLOUD SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS OR REVENUES, WHETHER INCURRED DIRECTLY OR INDIRECTLY.
Our total liability for any claims arising from these Terms or your use of the Services shall not exceed the amount paid by you to us in the twelve (12) months preceding the claim.
You agree to indemnify, defend, and hold harmless Hives.cloud, its officers, directors, employees, and agents from any claims, damages, losses, liabilities, and expenses arising from your use of the Services or violation of these Terms.
Either party may terminate the subscription with 30 days' written notice. We may suspend or terminate your access immediately if you violate these Terms. Upon termination:
These Terms shall be governed by and construed in accordance with the laws of India. Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the courts in Gurugram, Haryana, India.
Before initiating legal proceedings, parties agree to attempt resolution through good-faith negotiations. If negotiations fail, disputes may be submitted to binding arbitration in accordance with the Arbitration and Conciliation Act, 1996.
If any provision of these Terms is found to be unenforceable, the remaining provisions will continue in full force and effect.
For questions about these Terms, please contact us: