IT on DemandFixr
On-demand IT hardware repair marketplace. Connect with verified vendors, track repairs in real-time, and manage your entire service lifecycle.
Repair Request Dashboard
Device / IssueVendorStatus
MacBook Pro - Screen Repair
Laptop
Office Printer - Paper Jam
Printer
Desktop PC - RAM Upgrade
Desktop
Features
IT Repairs Made Simple
Everything your business needs to manage IT hardware repairs from a single dashboard.
Request Lifecycle
Full lifecycle management from request creation to completion. Automatic status transitions and notifications at every step.
Vendor Marketplace
Verified vendor network with skill-based assignment. Admin reviews and assigns the best vendor for each job.
Real-time Tracking
Live vendor location tracking, ETA updates, and instant notifications via Socket.IO. Know exactly when help arrives.
Service Reports
Complete service history with detailed reports. Track costs, turnaround times, and vendor performance metrics.
How It Works
Request to Resolution
A straightforward workflow that gets your hardware repaired with minimal friction.
01
Submit Request
Describe the hardware issue, select device type, and submit. Admin validates your request via a quick call.
02
Vendor Assigned
Admin assigns a verified vendor based on expertise and availability. Vendor accepts and heads to your location.
03
Issue Resolved
Vendor performs onsite repair or takes equipment offsite. Track progress in real-time until completion.
Three-Role System
Built for Every Stakeholder
Fixr's three-role architecture gives every party exactly what they need. Super Admins oversee the entire marketplace, vendors manage their jobs, and customers track their repairs in real-time.
- Super Admin: validate requests, assign vendors, full oversight
- Vendors: accept jobs, update status, upload completion reports
- Customers: submit requests, track vendor location, rate service
- Real-time updates via Socket.IO across all roles
- Onsite and offsite repair modes supported
Platform Overview
24Active Requests
18Vendors On-duty
142Resolved This Month
2.4hAvg Resolution
98%Satisfaction
Ready to Simplify IT Repairs?
See Fixr in action. Schedule a personalized demo with our team today.