Privacy Policy

1. Introduction

Hives.cloud ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services, including Warden, Nectr, Vision, and 0xAPI5 community platform.

By accessing or using our services, you agree to this Privacy Policy. If you do not agree with the terms of this policy, please do not access our services.

2. Information We Collect

2.1 Personal Information

We may collect personal information that you voluntarily provide, including:

• Name and contact information (email address, phone number)
• Company name and business details
• Billing and payment information
• Account credentials
• Communication preferences

2.2 Automatically Collected Information

When you use our services, we automatically collect:

• Device information (IP address, browser type, operating system)
• Usage data (pages visited, features used, time spent)
• Log data and analytics
• Cookies and similar tracking technologies

2.3 Service-Specific Data

Depending on the services you use:

• Warden: Directory data, user authentication logs, access management records
• Nectr: Email metadata, delivery logs (we do not read email content)
• Vision: Facial recognition data, attendance records, biometric templates
• 0xAPI5: Community participation data, learning progress

3. How We Use Your Information

We use collected information to:

• Provide, maintain, and improve our services
• Process transactions and send related information
• Send administrative information, updates, and security alerts
• Respond to inquiries and provide customer support
• Monitor and analyze usage patterns and trends
• Detect, prevent, and address technical issues and security threats
• Comply with legal obligations

4. Data Sharing and Disclosure

We may share your information in the following situations:

• Service Providers: With third-party vendors who assist in providing our services
• Legal Requirements: When required by law or to respond to legal process
• Business Transfers: In connection with a merger, acquisition, or sale of assets
• With Your Consent: When you have given us permission to share

We do not sell your personal information to third parties.

5. Data Security

We implement appropriate technical and organizational security measures to protect your information, including:

• Encryption of data in transit and at rest
• Regular security assessments and audits
• Access controls and authentication mechanisms
• Employee training on data protection
• Incident response procedures

While we strive to protect your information, no method of transmission over the Internet or electronic storage is 100% secure.

6. Data Retention

We retain your information for as long as your account is active or as needed to provide services. We may also retain information as required by law or for legitimate business purposes, such as:

• Resolving disputes
• Enforcing our agreements
• Complying with legal obligations

7. Your Rights

Depending on your location, you may have the right to:

• Access your personal information
• Correct inaccurate data
• Request deletion of your data
• Object to or restrict processing
• Data portability
• Withdraw consent

To exercise these rights, please contact us at privacy@hives.cloud.

8. Cookies and Tracking

We use cookies and similar technologies to enhance your experience. You can control cookie preferences through your browser settings. Disabling cookies may limit some features of our services.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place for such transfers in compliance with applicable data protection laws.

10. Children's Privacy

Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date. Your continued use of our services after changes constitutes acceptance of the updated policy.

12. Contact Us

If you have questions about this Privacy Policy, please contact us:

• Email: privacy@hives.cloud
• Address: CyberCity, Gurugram, India